Black Pug Software - System Outage – Incident details

System Outage

Resolved
Major outage
Started over 2 years agoLasted about 2 hours

Affected

Websites

Major outage from 5:03 PM to 6:34 PM

Administration

Major outage from 5:03 PM to 6:34 PM

Camp Reservation

Major outage from 5:03 PM to 6:34 PM

Council Stuff

Major outage from 5:03 PM to 6:34 PM

Point of Sale

Major outage from 5:03 PM to 6:34 PM

ScoutCal

Major outage from 5:03 PM to 6:34 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue! Our services are back online and everything should be functional.

  • Identified
    Identified

    We have identified that Amazon Web Services is having an issue with some of their products that is affecting our servers. We do not know at this time how long we will be down, but we will continue to monitor their services and get everything back up and running as soon as possible.

  • Investigating
    Investigating

    We are currently investigating an outage affecting all services.