Black Pug Software - Notice history

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Notice history

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Feb 2022

FEB15
Event Enhancements
CompletedMaintenance18 minutes
  • CompletedFebruary 15, 2022 at 12:18 PMUTC

    Maintenance has completed successfully.

  • PlannedFebruary 15, 2022 at 12:00 PMUTC

    A scheduled maintenance is planned for Tuesday, February 15. We are expecting a 30 minute outage between 7:00 AM and 7:30 AM ET. During this time, all production sites will be unavailable.

Jan 2022

JAN19
Database Backup
CompletedMaintenance3 minutes
  • CompletedJanuary 19, 2022 at 3:03 AMUTC

    Maintenance has completed successfully.

  • PlannedJanuary 19, 2022 at 3:00 AMUTC

    We are planning for a scheduled maintenance starting at 10 PM ET, lasting for approximately 5 to 15 minutes. During this time we will be shutting down our database to create a backup and our sites and services will not be available.

System Outage
ResolvedMajor outage17 hours 19 minutes
  • ResolvedUTC

    We just resolved the issue! Everything is now operational.

  • UpdateUTC

    We've resolved an issue with the websites not being accessible. The maintenance page is being displayed while we work on relocating the database.

  • UpdateUTC

    While we work on a permanent fix for this, you may experience minor downtime. We are working to rebuild our database in a more consistent location which will prevent this issue in the future.

  • MonitoringUTC

    We implemented a temporary fix and currently monitoring the result.

  • IdentifiedUTC

    We are currently experiencing an outage caused by bandwidth restrictions preventing our database from running while data locality is not possible. We are working to resolve this issue as soon as possible.

Dec 2021

No notices reported this month

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